Hot Source: policy review, policy management and a policy assistant for health services
Every policy, procedure and guideline your service owns: right, current and found when your staff need it. It's your policies, concentrated.
You have lots of policies. Are they useful when it matters?
Your teams put real work into writing and approving policies. But policies only help if a person can rely on them in the moment they’re making a consequential decision. Today that can fail in three ways: they’re not right, not current, or not found.
A policy only works if it’s right, current and found.
Hot Source helps with all three: policy review, policy management and policy assistance in one integrated product.
03 / See it work
One example, start to finish.
Follow anaphylaxis guidance from a draft policy, through review, to an answer a staff member can use.
Illustrative excerpts. Not clinical instructions.
1 / Right / Check
Check: Finds the contradiction before approval.
The draft says to hold the EpiPen for 10 seconds. A published procedure says 3, and says it inside an image, where a keyword search or a quick read would not find it.
The draft · V2.0 · Body text
Hold the EpiPen in place for 10 seconds after activation.
Anaphylaxis Management · V3.1 · Published · Text in an image
Hold the EpiPen in place for 3 seconds after activation.
Hot Source shows the two passages side by side, and a clinical reviewer decides which is correct. A contradiction is one of several things Check looks for: it also checks document structure, links and review dates, maps relevant standards and can assess equity impact. More about Check →
2 / Current / Control
Control: Sends the draft to the people who need to review it.
Content identified
Adrenaline and auto-injector instructionsReviewer selected
Drugs and Therapeutics CommitteeContent identified
Staff training and device techniqueReviewer selected
Clinical education leadContent identified
Language and accessibility needsReviewer selected
Consumer partnership leadThe current version stays published while the draft is reviewed, so staff answers keep coming from approved policy. More about Control →
3 / Found / Consult
Consult: Answers the question a staff member actually asks.
A nurse educator wants to build an anaphylaxis simulation for students. Consult draws on the relevant approved procedures and writes an answer they can use.
A staff member asks
How do I build a clinical simulation for nursing students on anaphylaxis?
Answer grounded in approved policies
For students, I’d run this as simulation-based education: a supported chance to practise recognition, escalation and first-line care. I’d keep the scenario focused on one patient and one clear deterioration, with a pre-brief and facilitated debrief as required by our Simulation Program procedure.
Student anaphylaxis scenario
Setting: An adult patient on a ward develops throat tightness and a hoarse voice shortly after receiving a medicine. As the students assess them, the patient becomes wheezy and dizzy. These are signs they should assess rapidly for anaphylaxis.
Learning objectives: By the end, students should be able to:
- recognise and communicate suspected anaphylaxis;
- call for help using the simulated ward escalation process;
- keep the patient lying down and prevent them standing or walking;
…
The start of a real answer; it continues through the rest of the scenario. Like every answer, it identifies the approved passages it draws on. More about Consult →
Human judgement. Better informed.
Hot Source does the reading and the cross-checking. Your people keep every decision, and they can see what each finding and each answer is based on.
05 / THE OPPORTUNITY FOR YOUR WORKFORCE
What could your
workforce get back?
Expertise takes years to build. Time spent finding, reading and reconciling guidance draws on that same expertise. Explore what even a few minutes returned to each working day could mean for your people and the patients they care for.
What if each person using Hot Source got this much time back?
Time returned by automated structural, hyperlink and cross-policy checks.
YOUR ILLUSTRATIVE COMBINED ANNUAL SCENARIO
This is an estimate from the numbers you entered, not a measured result. It shows the time your people could spend on other work, and what that time is worth. Your guide explains how it is worked out.
A personalised guide to Hot Source with your selected scenario, the model assumptions and a practical way to test them. We will email it to you as a PDF.
Straight answers.
Whether you're a quality team of one or a policy office with IT at the table, the first conversation covers the same ground.